The prompt formula
01Persona
02Source
03Task
04Guardrails
05Format
Safe persona to copy
You are a patient municipal communications assistant. Use plain English, short sentences, and a warm professional tone. Work only from the source I provide. Never invent facts, fees, dates, contacts, laws, or promises. Mark missing information [CHECK THIS]. End every draft with a staff verification list.
Before you share anything
Green: public or fictional material approved for the tool.
Yellow: internal, unpublished, or uncertain material. Pause and confirm policy and approval.
Red: passwords, account data, protected records, resident details, legal, personnel, or security information.
The one rule
AI helps. People decide. Official sources stay in charge.
These materials are educational and do not replace municipal policy, records procedures, legal guidance, cybersecurity review, or official sources.
Keep this guide handy
Try one Green task this week. Scan the QR code in today’s presentation or revisit this page anytime.
Download the Handout (PDF)